Help & Support – currys

Help & Support

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If you need a helping hand managing your Currys flexpay credit policy due to illness, money worries, accessibility needs or a change in your circumstances, we’ll do our best to accommodate you.
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Insurance, repairs and replacements

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Popular FAQs

What happens if my item is faulty?

Where is my order?

Can you price match?

How can I return, cancel or exchange an item?

I have a question about my Care Plan

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Does my item have a warranty?

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Can you tell me if a product is in stock?

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Do you do Recycling?

What should I do if I’ve bought the wrong item?

What should I do if I’ve received the wrong item?

Can I add to an existing order?

Why has my order been cancelled?

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Buying guides

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Product and service manuals

Browse our selection of product manuals that take the guesswork out of tech.

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TechTalk blog

Get the latest tech reviews and inspiration from Currys

How can I contact Currys?

Call usTo place an order, call us on
0330 678 1696.
Opening hours:
Monday – Friday: 8am to 8pm
Saturday – Sunday: 9am to 5:30pmFor anything else, call us on
0344 561 0000.
Opening hours:
Mon – Fri: 8am to 8pm
Sat: 8am to 6pm
Sun: 9am to 6pm

ShopLiveGet advice before you buy. Start a video call with a tech expert now while you shop from your sofa.

Write to usGot a way with words? Write to us at:CurrysPO Box 1687Sheffield S2 5YA

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Currys plc (“Currys”) registered in England & Wales No.07105905. Currys Retail Limited registered in England & Wales No.2142673. Currys Group Limited registered in England & Wales No.504877.

Registered office: 1 Portal Way, London, W3 6RS. Exclusions apply. Credit subject to status. Currys Group Limited is a credit broker and offers the flexpay account under exclusive arrangement with the lender Creation Consumer Finance Ltd. Authorised and regulated by the Financial Conduct Authority.

Currys Care & Repair and Instant Replacement products are not regulated by the Financial Conduct Authority.about:blankhttps://js.smct.io/lse1.3.htmlhttps://d2d7do8qaecbru.cloudfront.net/live/lse1.1.htmlAsk Instant Assistant